Simply click "Forgot Password?" under Member Login on the homepage and on the next page enter your username. A link you can use to reset your password will be e-mailed to you.

If you need more help, try our video tutorials - click here.

Please e-mail agency changes to nychange@castingnetworks.com.
The following information must be included:

• Your name and phone number
• The agency you are moving from
• The agency you are moving to

IMPORTANT:
The e-mail address you send your request from must MATCH the e-mail address in your online profile.
If this information is not in your online profile, you need to log in to your account and enter it into the appropriate field in the Profile screen (accessible by clicking on the EDIT PROFILE button in the Main Menu).  

Photo Changes:  Your first photo with any agency is free. After you change agencies, you have 30 days to update your main photo free of charge.  Please come in to one of our offices to redeem the free photo.  Photos uploaded through the online Photo Uploader will incur a fee.   

Please Note:  If you switch agencies and are paying for Media Hosting or Direct Cast Premium Services, these services will continue uninterrupted.  If you would like to cancel any of these services, please contact nybilling@castingnetworks.com

To update your credit card information, call (323) 462-8200, ext. 353, Monday through Friday, 10 a.m. to 5 p.m.
The new credit card information will be used the next time you are billed.

1. Go to www.nycasting.com, and log in to your account.
2. Click on EDIT RESUME from the RESUME menu (upper right-hand corner) or Frequent Tasks box. (Figure 1)
3. To add a new heading click "+ Add a new heading here. "
4. To add a credit, click "+ Add a new credit here. "
5. To move your headings or credits up or down click on the up and down arrows next to each listing.
6. To edit an existing entry, click on the pencil symbol next to it.  When you are finished editing the listing, click on the disk symbol to save it.

Figure 1.

Figure 2.

• From the WELCOME screen, click the DIRECT CAST NOTICES button.
   
• View the projects and if you are interested in submitting yourself for one, click on the role name located on the left and in blue. This will open a new window for that role, explaining a little more about the project and the roles that are being cast. To view extras jobs click EXTRAS ROLES (upper left-hand corner).
   
• Click SUBMIT next to the name of the role to submit yourself for the project. NOTE: PLEASE ONLY SUBMIT YOURSELF FOR ROLES THAT YOU ARE RIGHT FOR.
   
• This will bring you to the SUBMISSION page. Enter your contact phone numbers and your e-mail address at the top of the page. Choose which photo you would like to be the main photo on that submission by clicking the bullet next to DEFAULT PHOTO (located beneath the photo). NOTE: All of your photos will go along with the submission unless you click HIDE PHOTO next to the ones you don't want seen. If you choose HIDE PHOTO, that photo will not be available to the casting people.
   
• Click SUBMIT at the bottom of the page.

If you need more help, try our video tutorials or refer to the Talent User Guide.

Personal accounts are a valuable career tool for the established actor as well as the beginning actor.  A personal account allows you to view and submit yourself to Direct Cast notices - projects posted by professional casting directors and independent filmmakers.  In addition, casting directors have the ability to search the database of talent, which means they have the ability to contact you. You also have access to free mailing labels, directories of acting schools, photographers, demo reel companies and free sides. 

You will save on headshot reproductions and mass mailings since you will be able to e-mail your headshot and resume anywhere in the world. We will continue to add new features to Casting Networks that are actor-friendly, so keep checking back!

All Personal Accounts include:

• Unlimited Direct Cast Submissions ($5 monthly fee)
• Video Hosting ($5 monthly fee- includes unlimited photos)
• Five free video clips if uploaded online (with Hosting service)
• Your first headshot posted for free
• E-mailed Project Notices
• Your own personal URL
• The ability to send your profile via e-mail to anyone online
• A profile in the database searched by Casting Directors
• Access to sides for all projects
• Digital photos taken in-house for background work
• Access to free mailing labels 
• Access to Resource Directories
• The Networker (LA Casting's Monthly Newsletter)
• Audition notices texted or e-mailed directly to your phone

If you have representation, you should first contact them to create an account for you. If you aren't yet represented, you can stop by one of our four locations or you can register online! Click REGISTER ONLINE on our homepage (www.nycasting.com).

Please refer to these guidelines: http://www.svusd.k12.ca.us/guidance/workpermit.htm

Represented Talent:

There is no cost for the Represented Talent Account. To be eligible for a Represented Talent Account you must be represented by an Agency registered with NY Casting and your basic services will be free. Your first photo is free and your resume may be entered by you or your agency at any time for free. If you would prefer that we enter the resume for you, the following charges will apply: $20 for Casting Networks to input a new resume, $10 for Casting Networks to update a resume.

Cost for NY Casting services:

• Submission on Direct Cast- 99¢/each (or)

Premium services on NY Casting:

• Unlimited submissions to Direct Cast - $5/month
• Unlimited Multi-Media Hosting and photos- $5/month
• For a limited time: 5 free video or audio clips
  included with your hosting fee
  

For Media Hosting, Direct Cast, or any recurring monthly fee, we accept only Visa and Mastercard. 

Personal Account:

Cost for NY Casting services:

For hosting, Direct Cast, or any recurring monthly fee, we accept only Visa and Mastercard. 

Not Represented by an Agency? You can still create a Personal Account for $25 a year!

Includes all Basic Services plus the following Premium Services:

• Unlimited Submissions to Direct Cast - $5/month
• Unlimited Multi-Media Hosting and photos- $5/month
• For a limited time: 5 free video or audio clips
  included with your hosting fee
  

Both Represented Talent and Personal Account:

Pricing options for Photos and Direct Cast:

We accept cash, checks, money orders, Visa and Mastercard for photos and prepaid personal accounts. Please make checks payable to Casting Networks. A $25 service fee will apply to all returned checks.

For Media Hosting, Direct Cast, or any recurring monthly fee, we accept only Visa and Mastercard. 

If you would like update your credit card information on the system, please call us at (323) 462-8200, ext. 353 and we will update the information for you. The new credit card information will be used the next time you are billed. We are available Monday through Friday, 10 a.m. to 5 p.m.

Send an e-mail to nybilling@castingnetworks.com. The e-mail should include your name, the service you are cancelling and reason for cancellation (we ask for the reason in case there's any improvement we can make to our site in the future). We will remove the service from your account at the end of your billing cycle. Cancellation requests are processed Monday through Friday, 9:30 a.m. to 4 p.m. and must be submitted at least one business day before your billing date to avoid getting charged.

Send an e-mail to nybilling@castingnetworks.com. The e-mail should include your name and the reason for your cancellation (we ask for the reason in case there's any improvement we can make to our site in the future). Your account will be de-activated and you will no longer be charged a $10 monthly fee. Cancellation requests are processed Monday through Friday, 9:30 a.m. to 4 p.m. and must be submitted at least one business day before your billing date to avoid getting charged.

Nope!  No appointment is necessary, but please be advised that it does take an average of 30 minutes to set up your account.

We are located at:

39 W. 19th St. Ste. 604,
(btwn 5th and 6th Ave)
NY, NY 10011

Hours: Monday through Saturday, 10:00 a.m. to 5:00 p.m.

Map:

OTHER LOCATIONS:

Hours:

Monday through Friday

10:00 a.m. to 5:00 p.m.

Simply click FORGOT PASSWORD? under Member Login on the homepage. On the next page, enter your user name and a link to reset your password will be e-mailed to you.

1. Go to www.nycasting.com and log in with your current user name and password.
2. From the Welcome screen, click PROFILE (upper right-hand corner).
3. Scroll down to the Username/Password field.
4. When you are finished making changes, click SUBMIT.

This information is located in the Personal Profile portion of your account. Log in to your account from www.nycasting.com. On the Welcome screen click PROFILE (upper right-hand corner). When you have finished making changes, click Save & Continue at the bottom of the page.

There may be two reasons why you cannot see your resume.

1. Adding skills is not creating your resume. Skills are additional information that you would like a Casting Director to know about you that aren't listed in your credits on the resume.

2. Your agent has you listed as a model, which means that your resume does not appear. Check with your agent to see how they have you listed.

Please read the next question to see how to enter or update information on your resume.

1. Go to www.nycasting.com and log in to your account.
2. Click on EDIT RESUME from the RESUME menu (upper right-hand corner) or Frequent Tasks box. (Figure 1)
3. To add a new heading click "+ Add a new heading here."
4. To add a credit, click "+ Add a new credit here. "
5. To move your headings or credits up or down, click on the up and down arrows next to each listing.
6. To edit an existing entry, click on the pencil symbol next to it.  When you are finished editing the listing, click on the disk symbol to save it.

Figure 1.

Figure 2.

• From the WELCOME screen, click the DIRECT CAST NOTICES button.
   
• View the projects and click on a role name located to the left and in blue. This will open a new window for that role and explain a little more about the project and the roles that are being cast. To view extras jobs click EXTRAS ROLES (upper left-hand corner).
   
• Click SUBMIT next to the name of the role to submit yourself for the project. NOTE: PLEASE ONLY SUBMIT YOURSELF FOR ROLES THAT YOU ARE RIGHT FOR.
   
• This will bring you to the SUBMISSION page. Enter your contact phone numbers and your e-mail address at the top of the page. Choose which photo you would like to be the main photo on that submission by clicking the bullet next to DEFAULT PHOTO (located beneath the photo). NOTE: All of your photos will go along with the submission unless you click HIDE PHOTO. If you choose HIDE PHOTO, that photo will not be available to the casting people for that submission only.
   
• Click SUBMIT at the bottom of the page.

If you need more help, try our video tutorials or refer to the Talent User Guide.

If a Casting Director is requesting a video on Direct Cast, there will be an area on the submission page where they make that detailed request. You must be signed up for Media Hosting in order to submit video (it is not necessary to submit video in order to submit on that particular role). If you have a webcam or video camera you can record yourself reading copy or performing a special skill.
If you already have the right video for the project in your media bin, it will appear on your submission page and you can select it and click SUBMIT.
When you submit video you automatically go to the top of the Casting Director's submissions page!

Your e-mail preferences are based on Union/Non-Union and "Fit-for-me" criteria within your Profile. In order to filter non-paying roles, go to the Direct Cast page and change your viewing preferences using our Advanced Filter option.

Advanced Filter allows you to have control of what projects you want to view, whether it's only union/non-union, Commercial, or Print!

Our system is set up for all members to receive roles that match their criteria by age range, gender, ethnicity and whether it's a union or non- union job.

Log in to your account and go to Profile. From there, choose your Direct Cast/ Extras Roles Preferences and de-select your e-mail options.

You will now only be able to search projects by logging into your account and using Direct Cast/ Extras Roles.

You must send an e-mail to nychange@castingnetworks.com. Please include the following information:

• Your name and phone number
• The agency you are moving from
• The agency you are moving to

IMPORTANT! In order for the change to take place, the e-mail address you send your request from must MATCH the e-mail address in your online profile. If this information is not in your online profile, log in to your account and enter it into the appropriate field in the Profile screen (accessible by clicking on the EDIT PROFILE button in the Main Menu).  

Photo Changes:  Your first photo with any agency is free. After you change agencies, you have 30 days to update your main photo free of charge.  Please come in to one of our offices to redeem the free photo.  Photos uploaded through the online Photo Uploader will incur a fee.   

Please Note:  If you switch agencies and are paying for Hosting or Direct Cast Premium Services, these services will continue uninterrupted.  If you would like to cancel any of these services, please contact nybilling@castingnetworks.com

No, you will not be able to see what projects your agent had submitted you for. You will have to contact your agent for that information.

When creating your Profile, you or your agent can input the information in the Agencies field. You can clear this information by simply logging in to your account, going to your Profile and choosing the Representation page. Now, clear the field where the agency name appears. (Make sure to click SAVE at the bottom of the page.)

Remember, this is only a text field. It does not link to your agent.

Please call our office to re-register your account as a Personal Account and avoid having your account archived.

First of all, congratulations! Now you have two options...

If you'd like to keep your personal account, contact your agent and have them set up an account on their end for you.

If you'd prefer to stop paying for your personal account, you can change it into a represented account. To do so, send an e-mail to nychange@castingnetworks.com requesting the transfer along with an e-mail to nybilling@castingnetworks.com asking them to stop your monthly charges.

Be sure to include your name (stage name, too) and your new agency information.  You get a free main photo update within 30 days of switching agents.  Please come to the main office with your new photo.

**Important Note Regarding Premium Services**  If you decide to cancel your personal account and go with a basic account registered by your agent, Media Hosting and Direct Cast Premium Services are not included.  If you are signed up for Media Hosting and Direct Cast you will continue to be billed at $5/month per service ($10 total).  If you would like to cancel any Premium Services, please contact nybilling@castingnetworks.com.

Technical support for talent is available Monday through Friday 10 a.m. to 5 p.m. EST, excluding major holidays, by calling (213) 375-1919 . If you prefer to use e-mail, please contact us at nytalentsupport@castingnetworks.com.

The Premiere photo is the picture most closely associated with your profile. This is the photo that will appear first when you are submitted or searched for in the system. Additional photos can be viewed from within your profile. These are used to show different looks to casting directors and agents. You also have the ability to choose which one will be the Premiere photo each time you submit yourself for a job through Direct Cast, so that you can be more specific to the role that is being cast.

Photos are posted the next business day following processing. If it hasn't been 24 hours yet, please be patient a little longer.  If you have e-mailed us photos using the photo uploading form, please note the process is not instantaneous.  We will send you an invoice within 1-2 business days and will post the photo when payment via Paypal has cleared.

If you still see your old photo after waiting 24 hours, you probably need to delete temporary internet files in your internet browser. A computer will remember a page that you've been to previously to help you get there more quickly the next time. You might be pulling information from the page your computer remembers rather than what's actually on the website.

To delete temporary internet files using Internet Explorer, click on the "Tools" drop-down menu at the top of the screen. Click on "Internet Options." A new window will pop up. Click on "Delete Files" (in the middle, under the temporary internet files heading). Another window will pop up asking you to confirm this request. Check the box that says "delete all offline content" and click OK.   (See Figure 1).

To delete temporary internet files using Firefox, click on the "Tools" drop-down menu at the top of the screen.  Click "Options" and choose "Privacy."  Click "Clear Cookies," "Clear Cache" and "Clear All Information Stored While Browsing."  Click "Ok."  (See Figure 2). 

Log back into your Casting Networks account. You should be able to see the new photos.

Figure 1:

Figure 2:

If you need more help, try our video tutorials - click here.

The system requires that you have Flash Player to view the photos. This is probably why you aren't able to see them.

To install Flash Player, simply visit our homepage at www.nycasting.com. There's a button on the bottom of your Welcome page that says, "Get Macromedia Flash Player." Click on the button and follow the instructions.

Once the installation is complete, log back into your Casting Networks profile. You should be able to see your photos. If you still have problems, please give us a call at (323) 462-8200, ext. 353 and we will troubleshoot with you over the phone.

No. We can use any form of a photo. 8x10s are great but we can also take 4x6s, snapshots or pictures on a disc. We don't like to scan photos much smaller than 4x6, simply because we have to blow them up quite a bit to fit the dimensions of our website and they end up looking quite blurry or pixelated.  If you would like to submit digital photos please use make sure they are at least 600 pixels in height and 72 dpi. 

If you are redeeming a first free photo or an agency switch free photo, please come in to one of our offices. Otherwise, you can update your photos through your profile. The photo uploading form you fill out (accessible from the Resume screen) is sent in email format to our Photos department. The photo should be a JPEG image with a resolution of 72 dpi and a height of at least 600 pixels.

Figure 1:

Figure 2:

Figure 3:

If you need more help, try our video tutorials - click here.

Casting Directors are the only ones with access to your digital photos.  If you'd like to view your photos, please feel free to stop by one of our offices and we'll be happy to show them to you.

If you would like a photo permanently removed give us a call at (213) 375-1919 and we can delete it for you. We are available Monday through Friday, 10 a.m. to 5 p.m.

The limit is 50 photos per profile. 

In order to include visual or audio media on your profile you must sign up for our Media Hosting service. Click on the word ACCOUNT on your toolbar. In the drop-down menu, click on PREMIUM SERVICES and then choose the box next to Media Hosting. For more information, click here.

If a Casting Director is requesting that you submit video there will be an area that contains their detailed request on the submission page. You must be signed up for Media Hosting in order to submit video, but it is not necessary to submit video in order to submit on that particular role.

If you have a webcam or video camera, you can record yourself reading copy or performing a skill that is specific to the role. If you already have the right video for the project in your media bin, it will appear on your submission page and you can select it and click SUBMIT.

When you submit video you automatically go to the top of a Casting Director's submission page!

Yes. Once you’re in your Media Bin, click on “ADD VIDEO TO CART.” The page will give you a link to download the plug-in necessary to view the Video Uploader. Click on “GET PLUG-IN” and run the program on your computer. This will guide you through the installation process. After the plug-in has finished installing, refresh your internet browser and the Video Uploader will display.

Video File Upload

1. Make sure that the FILE tab is selected.

2. Open the folder with the video file and drag the highest quality version of the video that you have onto the Drop Zone.

After a few seconds of loading, the movie will be ready to edit and upload with the publisher.

If you bring in your reel, it can be VHS, Mini DV, and DVD.  If you upload clips online they can be:

.3gp, .3gp2, .avi, .dv, .mpg4, .mov

If you need to convert your file to an accepted media type, you can use this website to do it for free: www.media-convert.com

Most video cameras that can interface with the publisher use the IEEE 1394 Stardard (often called Firewire or iLink).

1. To connect the video camera to a computer with an IEEE 1394 port, simply connect the digital video port on the camera (usually labeled DV or DV Out) to the Firewire port on the computer with a Firewire cable.

2. Turn the video camera on.

3. The camera should now be available for control via the publisher.

1. Connect your digital video camera (DV, DVC, Digi8) to your computer via an IEEE 1394 (aka Firewire or iLink) connection.

2. Turn the video camera on.

3. Place it in VCR mode (aka VTR mode or playback mode).

4. In the publisher, click the Video Camera tab.

5. If more than one video camera is available, select the video camera you want to capture from.

6. Using the controls provided by the publisher, rewind and fast forward to the point in the tape where you want to begin recording.

7. Press PLAY to start the tape at the desired place.

8. Press START CAPTURE to begin capturing the signal from the tape into the publisher.

9. Press the DONE button to complete capture and proceed to edit mode.

1. Make sure that the webcam is plugged in and that you have the drivers supporting it installed.

2. In the publisher, click the Webcam tab.

3. If prompted, select your webcam from the list of connected devices. (Some webcam drivers cause two icons to appear that each represent the same webcam. If so, just pick one. they both work.)

4. Using the Audio Source Selection Box below the Preview Window, choose the audio source you want to record sound from.

Please bring your DVD into our office for processing.

The file type is not the only thing that determines whether or not your media can be uploaded.  Your video may not contain the correct compression and encoding.

Get a purer form of the media and try to to upload it again or bring it into our office.

Close out of Firefox and re-start it.  Once you log into your account again and add video to your cart, the video uploader will display.

Your clip must first be approved by Casting Networks.  Please allow 24 hours for approval.

If you have a talent account with nycasting.com you can create a website and receive a 30 day free trial. After your trial period, the website is $5 per month.

There is a standard fee to place photos on nycasting.com. However, there is no fee to copy photos from your talent account to your website. Once you add photos to your talent account, they will automatically appear on your website. Be sure to check Website Builder to verify your display options.

You can add photos to your website by logging in to your talent account on nycasting.com. From there, click the RESUME button at the top of your Welcome screen. Click the ADD PHOTOS button to upload photos to your account or use the Frequent Tasks area. In the notes section, indicate if you want your photos to appear on the website, your talent profile or both.

You are seeing duplicate photos because you have linked accounts and all photos from the linked accounts are pulled into your Website Builder. Go to your Pictures page in the Website Builder and uncheck the photos you do not want to appear on the website. If you also show duplicates on your homepage, click on the EDIT button below the Pictures Preview title on the homepage.

You can change your website design at any time by logging into your NY Casting talent account. Click on the MY WEBSITES tab. From there, you will click on the EDIT button and make changes to your website design. When you're done, hit the FINISH button.

Yes, you can edit your website at anytime by clicking EDIT under the “My Website” tab on your talent homepage. From there, enter Website Builder and edit any and all information.

edit your website at anytime by clicking EDIT under the “My Website” tab on your talent homepage. From there you will enter Website Builder. Click the CONTACT button on the right-hand side of the screen, then click EDIT to make changes. Click SAVE when you're finished.

Visitors to your website will be able to e-mail you through your Contact page. Your e-mail address doesn’t display on the website but is required in the Website Builder for the Contact form to function. The reason we do not display your e-mail address is to reduce the chances that it will be used for spam.

Yes, you can have multiple websites. This is useful if you want your websites to describe different parts of your career. For example, if you are an actor and a director or an actor and a stylist, all you need to do is log in to your NY Casting talent account and click on the MY WEBSITES tab. Click on CREATE NEW WEBSITE as many times as you'd like.

To delete a website, click the DELETE button next to the name of IT on your MY WEBSITES tab. Once it is deleted, you cannot use it again.

You can find your url by going into Website Builder and clicking on the FINISH tab. Usually people choose a url like this: http://www.talent.nycasting.com/yourname

If you are unable to view your website, it is probably due to one of two things. First of all, you may not have finished your website yet. To do so, you will need to go inside Website Builder and click the FINISH button at the end of the building process. Secondly, your payment may have lapsed. If you have not entered your payment after your first 30 day free trial, click on the ACCOUNT tab and from there click on REACTIVATE YOUR ACCOUNT.

You have two options for a domain name. You can use the domain name that you created with Website Builder (talent.nycasting.com/yourname) or you can click the GoDaddy.com banner on the Confirmation page to create A personalized domain name. GoDaddy.com will assist you with linking your new domain name to the website you created using Casting Networks Website Builder.

You can redirect your URL to the website you build with Casting Networks. To do so, you will need to contact the company you have purchased the RUL from and ask them how to forward your itl with masking to your Casting Networks domain. Godaddy.com has information regarding masking at the below link: http://help.godaddy.com/article.php?article_id=424&topic_id=&isc=touchdown8

You will use the website address that was created for you when you finished using Website Builder – talent.lacasting.com/yourname. If you do not know your assigned website address log in to NYcasting.com and clicking on the MY WEBSITES tab on your Welcome page. From there, click on the EDIT button, then click on the FINISH arrow on the upper left-hand side of the screen. Now you can see your URL.

Next you will need to contact the company you have purchased your domain name through and ask them how to forward your URL with masking to your Casting Networks website. Godaddy.com has information regarding masking at the below link: http://help.godaddy.com/article.php?article_id=424&topic_id=&isc=touchdown8

Please email your questions and comments to nywebbuilder@castingnetworks.com
Be sure to include your name and the website address.